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ajaypaudel
Level 7

About Roku app issue

Hi Team,

Thank you for following up. If your channel does not direct users off the device to a website URL, we will be able to approve your channel. 

When reviewing your current channel submission, there is still a website link directing the user off the device. I also wanted to let you know that I wasn't able to access the website which is also a certification blocker. 

Unfortunately, we will not be able to provide any exemptions for Roku Billing since it is a hard requirement for our platform. Please let us know if we can help answer any additional questions, or if a new channel update has been submitted. 

Thank you for understanding!

does it means roku app can't redirect to the website or what?
For now we have a website url for register the roku box with random code given in roku app
can you explain more?
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norcaljohnny
Level 7

Re: About Roku app issue

I wasn't able to access the website which is also a certification blocker. 


It sounds like the url not being accessible is failing your submission. So either make sure the URL is working or remove the link.
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