ajaypaudel
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02-21-2019
08:16 PM
About Roku app issue
Hi Team,
Thank you for following up. If your channel does not direct users off the device to a website URL, we will be able to approve your channel.
When reviewing your current channel submission, there is still a website link directing the user off the device. I also wanted to let you know that I wasn't able to access the website which is also a certification blocker.
Unfortunately, we will not be able to provide any exemptions for Roku Billing since it is a hard requirement for our platform. Please let us know if we can help answer any additional questions, or if a new channel update has been submitted.
Thank you for understanding!
does it means roku app can't redirect to the website or what?
For now we have a website url for register the roku box with random code given in roku app
can you explain more?
Thank you for following up. If your channel does not direct users off the device to a website URL, we will be able to approve your channel.
When reviewing your current channel submission, there is still a website link directing the user off the device. I also wanted to let you know that I wasn't able to access the website which is also a certification blocker.
Unfortunately, we will not be able to provide any exemptions for Roku Billing since it is a hard requirement for our platform. Please let us know if we can help answer any additional questions, or if a new channel update has been submitted.
Thank you for understanding!
does it means roku app can't redirect to the website or what?
For now we have a website url for register the roku box with random code given in roku app
can you explain more?
1 REPLY 1
norcaljohnny
Roku Guru
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03-13-2019
03:04 AM
Re: About Roku app issue
I wasn't able to access the website which is also a certification blocker.
It sounds like the url not being accessible is failing your submission. So either make sure the URL is working or remove the link.