Remotes

[ashohakan]

My remote suddenly starting skipping through choices within sites. I can watch the first item offered but when I try to move to the 2nd one the remote cursor jumps 3 or 4 items down. I can never get it to stop on the second or third item I tried to get around it by using search. Cursor runs to the end of each row and sometimes up to the next row. No way I can watch anything within a site that i choose. What do I do?

[makaiguy]

@ashohakan-

This doesn't work for everybody, but some people with your problem have eliminated the problem by restarting the Roku.   (Note that if yours is a Roku TV with "Fast start" enabled, turning it off and back on just puts it into and out of a standby state and does NOT give you a complete restart.)

Depending on your Roku model and Roku version number you'll find the "System restart" option under "Settings > System > Power" or if not there, under "Settings > System".

If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can try restarting by pulling the power plug to the Roku for a few seconds then plugging it back in and waiting for it to restart.