Hi, @tip8
Greetings, and welcome to the Roku Community.
We see that you're having an issue with your Roku device as well as your Roku remote, and we'd be more than glad to assist. May we know what specific Roku device you are having issues with? Also, what specific remote are you using? Further, what behavior does your Roku device exhibit?
Please keep us posted, and we'll assist further.
All the best,
Kash
Takashi O.
Roku Community Moderator