Hi @Grandmajoyce,
Thank you for informing us!
We will be more than happy to assist you further with your Roku remote issue. Did you try the troubleshooting steps that @RokuJanadeeK provided above? If not, please try those troubleshooting steps.
Please continue to update us on this issue and we will continue to assist you further.
Kind regards,
John
John
Roku Community Moderator
