Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

remote not working on roku tv

Jump to solution

why does my roku tv say voice remote pairing then continue not to pair my remote?

0 Kudos
1 Solution

Accepted Solutions
DBDukes
Community Streaming Expert

Re: remote not working on roku tv

Jump to solution

@WhosFortune 

Don't know. Could be a problem with the remote. Could be a problem with the TV.

As that's not the remote that came with it, that means you bought it afterwards. If it's a brand new remote, take it back to the store from whence it was purchased, or better, exchange it. If the new one does the same, then it's probably a problem with the TV. If the new one works, well, you solved it.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

View solution in original post

0 Kudos
1 REPLY 1
DBDukes
Community Streaming Expert

Re: remote not working on roku tv

Jump to solution

@WhosFortune 

Don't know. Could be a problem with the remote. Could be a problem with the TV.

As that's not the remote that came with it, that means you bought it afterwards. If it's a brand new remote, take it back to the store from whence it was purchased, or better, exchange it. If the new one does the same, then it's probably a problem with the TV. If the new one works, well, you solved it.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.