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searayMark
Newbie

help Cannot find the one code to control both Volume and TV on/off.

Help - Cannot get correct IR code to enable for both Volume control and TV off/on function. I have a 13 yr old Samsung LN55B640 and a new Roku Streaming Stick 4K. Under IR pairing I can get a code to turn tv on/off but no volume control. Under a separate pairing code I can get the volume to work from remote but not the TV power. I cannot find the one code to allow both functions. All this worked fine under my old Amazon fire stick yesterday with no problem.

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RokuJanadeeK
Community Moderator
Community Moderator

Re: help Cannot find the one code to control both Volume and TV on/off.

Hi @searayMark,

Thanks for bringing this to our attention.

You can refer to this article for additional support on what to do if the power and volume buttons stop working.

Let us know what you find out.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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