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Dj52
Newbie
‎05-12-2022 02:12 PM

Voice remote RCAL7R, batteries need to be changed frequently

Purchased new remove in February was working fine,  but batteries have to be changed every few weeks or more. 

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎05-13-2022 11:29 AM

Re: Voice remote RCAL7R, batteries need to be changed frequently

Hi @Dj52,

Welcome to the Roku Community and thanks for reaching out regarding the battery drain issue you are experiencing.

Can you please provide the serial number/device ID on your Roku device that is paired with your Roku Voice remote?

Once we have this information, I'll be able to assist you further from there.


Best regards,
Mary

Mary F.
Roku Community Moderator
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