Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
edurst
Reel Rookie

USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

Anyone know where I can purchase a new USB Power Cable (WR001)?  I am told they are out of stock online and an agent told me I would need to purchase a new ROKU streaming stick to get one even though my current streaming sticks only issue is with the USB Power Cable.

They'll give me a 30% discount but that is BS when the part I need is $19.99.  The purchase price after the discount is much more than the cost of the USB Power Cable.

0 Kudos
1 Solution

Accepted Solutions
DBDukes
Community Streaming Expert

Re: USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

Note to others: in another post, @edurst discovered the cable was broken, so proper troubleshooting has been done to this point.

https://community.roku.com/t5/Remotes-Accessories/USB-Power-Cable-with-Long-range-Wireless-Receiver/...

As for a solution, no. Unless you find somebody willing to scalp you on eBay and sell you theirs, this could be another example of supply chain issues.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

View solution in original post

6 REPLIES 6
DBDukes
Community Streaming Expert

Re: USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

Note to others: in another post, @edurst discovered the cable was broken, so proper troubleshooting has been done to this point.

https://community.roku.com/t5/Remotes-Accessories/USB-Power-Cable-with-Long-range-Wireless-Receiver/...

As for a solution, no. Unless you find somebody willing to scalp you on eBay and sell you theirs, this could be another example of supply chain issues.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

Tivoburkee
Community Streaming Expert

Re: USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

The 3810 Stick plus has been discontinued by Roku, the replacement sticks 3820 & 3821+ uses a different long range wifi receiver cable. Where the 3810 had separate wifi receiver cable and usb extender cable, and connected to the stick+ with usb b-mini, The newer sticks have a one piece cable and now connect to the stick via usb-micro connector. So they aren't compatible, so you might not see any more replacements? 

 

@edurst 

I have an older Wr001, pm me.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
marioortiz
Newbie

Re: USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

Tengo una consulta, mi roku no sirve sin su cable WR001, intente conectarlo con otro y no me sincroniza con el control.

0 Kudos
DBDukes
Community Streaming Expert

Re: USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

Tu sunt rectam. Funem requiritur, funis tamen non est paratum. Nemo scit quando praesto fiet. Hoc problema Roku figere debet.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
marioortiz
Newbie

Re: USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

yo vivo en colombia y aqui es mucho mas dificil conseguir repuestos de roku, creeo que archivare mi dispositivo hasta cuando consiga un cable de reemplazo.

ellos deberian solucionar ese problema de vender repuestos, o mas bien no quieren vender para obligarnos a comprar un paquete nuevo.

0 Kudos
DBDukes
Community Streaming Expert

Re: USB Power Cable (WR001) - Where Can I Purchase

Jump to solution

@marioortiz 

Les câbles ne sont disponibles nulle part. Je suis aux États-Unis et si un câble cesse de fonctionner, mon Roku ne fonctionne pas et je ne peux rien faire pour le réparer.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.