Remotes

[mroop]

Check where?

[Robert1021]

Not fixed....voice control turns tv on, adjusts volume but does NOT turn off tv.

Software was updated but obviously the fix doesnt fix everything.  Followed all the other gyrations regarding remote, take batteries out, set up control again etc etc etc.  Roku express is perhaps 4/5 months old.  Worked fine with Samsung TV when initially purchased.

Cheeseman

[Tralfazz]

My Sharp Roku TV miraculously fixed itself so I have volume and mute again.  Afraid to try the voice remote I purchased, because that was when the problem started.

[VAR]

And they just can’t fix it

is this corporate espionage ?

For some this has been going on since March

for me since May

[VAR]

Seems things are going down with zero fixes

I’m  getting ready to switch

[Robert1021]

Does NOT work

[VAR]

if your new remote won’t work( same as mine)

demand credit for it

[Robert1021]

This is from your troubleshooting - doesnt fix anything - try fixing the update sent out in May  - thats when you screwed everything up.  Useless.

[VAR]

It’s not your equipment it the update

to version 10.0.0

some have been having problems since march

roku will implode if they can’t get control 

[VAR]

You’re not alone