@Osugrad85 wrote:
Glad to hear that ktimbers and susanle59 got their volume control to work. I tried the same steps and initially it appeared to work for me too (restore volume control function). But when I waited a few more minutes and again tried to control my volume, the behavior went right back to what I described in detail in my earlier post … 15 second delay before volume control appears and it only remains active for about 5 seconds before disappearing (regardless of whether I am still adjusting the volume), then it appears again after 15 more seconds, etc.
Sure wish Roku cared enough about their customers (and their product) to respond on this thread (which I believe they created!). I own three Roku devices and a Roku TV, along with lots of remotes that USED TO WORK. If I could, I would return them all for a refund and purchase another brand of streamer. Based on this experience, I will NOT be recommending Roku to my friends and family (something that I used to do without hesitation). This experience has revealed what a joke Roku support has become.
Just to clarify my volume controls were fixed with the first repairing of the remote but that `broke` my power button. What I did the other day fixed the power button issue and my volume buttons continued to work. Sorry you are still having issues. So frustrating that we all are doing their QC/bug fixing/testing for them.
