Remotes

[raymondnick2251]

Thank You John, your tips where very helpful. Now my wife can relax.

[vitamite]

Thanks for the help. My Roku Premier+ started acting up out of the blue this past week. Eventually, cleared up with exception of the Roku Channel and was driving me crazy since I couldn't navigate properly and it had a mind of its own. Doing the system reset seemed to have solved the issue - thank goodness!

[11freedom-]

The directions you gave to fix my sliding remote worked perfectly!  My remote is working well again! Thank you so much!!!

[TheBaron]

Thanks, had the same problem and the restart solution worked perfectly the first time. Great!!

[RokuERey · Accepted solution]

Hi @verseone,

Thanks for the post and for letting us know about this. Have you tried using the Roku mobile app as a remote and then trying again to see if that results in the same behavior?

For more information on how to use it, visit our support page here: How to use the Roku® mobile app to control your Roku device without a remote.

Regards,

Rey

[Cg414]

Wow, this was crazy but the reset seems to have done the trick. Thanks John!