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Re: TV brand not recognized at initial setup

 @Tivoburkee or anyone - Is there a brand that aligns with an Ematic TV? The list shows for me, Ematic just isn't one of the brands.

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Ksingle1964
Channel Surfer

Re: TV brand not recognized at initial setup

I have an older Westinghouse tv and Westinghouse is not on the list of manufacturers when I try to get my Roku ultra to control the tv.  Have tried some other brands but so far no luck.  Any ideas.

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Tivoburkee
Community Streaming Expert

Re: TV brand not recognized at initial setup

@Ksingle1964 

Try samsung. 

Edmund
Roku Community Streaming Expert

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Ksingle1964
Channel Surfer

Re: TV brand not recognized at initial setup

Using Samsung didn’t work.

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Tivoburkee
Community Streaming Expert

Re: TV brand not recognized at initial setup

@Ksingle1964 

Really old models used the sony tv code, later they switch to using samsung, The current Westinghouse Roku tv's use the same code as tcl or insignia Roku tv codes. 

Edmund
Roku Community Streaming Expert

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Ksingle1964
Channel Surfer

Re: TV brand not recognized at initial setup

Tried all those, no luck.  My Westinghouse is a 24” for our bedroom and is about 10 years old.  Guess I’m stuck still using 2 remotes. Thanks for trying to help me out.

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Tivoburkee
Community Streaming Expert

Re: TV brand not recognized at initial setup

@Ksingle1964 

I tested 5 different Roku, including an Ultra, if you go into:

 

settings> remote & devices> remote> remote in USE> set up remote for program tv control> change brands> entering just W, there is a list with Westinghouse, Westinghouse Roku Tv, and White-Westinghouse. You don't see this? 

Edmund
Roku Community Streaming Expert

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Ksingle1964
Channel Surfer

Re: TV brand not recognized at initial setup

No.  Westinghouse is not an option for me. My ultra is maybe 3 years old.  I moved it from our main tv.

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Dgreen111
Reel Rookie

Re: TV brand not recognized at initial setup

Hi @Tivoburkee 

I have a challenge for you. My tv brand is Tiger. Can you help?

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Tivoburkee
Community Streaming Expert

Re: TV brand not recognized at initial setup

@Dgreen111 

Sorry, but I stuck out finding anything on a Tiger tv brand. 😞 Do you have an actual model number of the tv, how big is the screen size? 

Edmund
Roku Community Streaming Expert

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