Remotes

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After restating my TCL roku TV the remote no longer works properly every button either mutes or unmutes the TV. I can not turn the TV off. Change the channels, or change the volume with remote anymore.

1 Solution

Accepted Solutions

Hey @theDirtbag

Thanks for reaching out.

Please be advised that remotes for Roku TVs are manufactured directly by the TV manufacturer. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help.

You can contact them here: TCL Support

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator

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1 REPLY 1

Hey @theDirtbag

Thanks for reaching out.

Please be advised that remotes for Roku TVs are manufactured directly by the TV manufacturer. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help.

You can contact them here: TCL Support

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator