Forum Discussion

bettyhoggatt's avatar
bettyhoggatt
Reel Rookie
3 years ago

Simple Remote home button works but pause and fast forward won't work

I have a simple Roku remote.  When I turn on the tv, I can use the arrow button to move over to Direct TV and select it, but then I can't pause, fast forward or even use the down arrow to bring up th...
remotes
RokuAustin's avatar
RokuAustin
Community Manager
3 years ago

Hi there!

 

Wanted to extend a warm welcome from the Roku Community, you're in the right place, bettyhoggatt. Is this issue only occurring when you're watching the DirecTV app on your Roku, or are you seeing it on other channels, like The Roku Channel, or Netflix, or any other service you frequently use? 

 

To be sure, have you tried a fresh set of batteries?

 

Awaiting your reply!