Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Side pop up menu scrolls and won’t let me choose an option

I have a 50in onn roku tv and the side pop up menu comes on when I turn on the tv and just keeps scrolling, it will not let me choose an option at all, I have done a reset a few times and checked all buttons to make sure nothing is stuck and I just can’t figure it out!! Help this tv is literally brand new. I have changed remote batteries as well.

Labels (1)
0 Kudos
Community Streaming Expert

Re: Side pop up menu scrolls and won’t let me choose an option

What happens if you take the batteries out of the remote and then plug in the TV?  If it's OK, then put the batteries in the remote and see what happens.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.