Remotes

[mechellme]

My remote will not work on my bedroom Roku. No response at all. But the remote will control the other Roku in my living room when I tried it.  So I know it’s not the remote.  I tried the L.M. remote in B.R. and it would not work either.  So, B.R. Roku is the problem. I unplugged, pressed reset, and still nothing.  Help please. 

[Tivoburkee]

What are names and models of your Rokus? One of them might be Roku stick and the other Roku console that accepts IR, the sticks only accept wifi remotes. 

[mechellme]

Hello. A Roku Express HD Streaming Media Player. 

[Michelle3]

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@mechellme wrote:

Hello. A Roku Express HD Streaming Media Player. 

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Model number should be on the bottom of the unit itself.  I have the 2017/2018 Roku Express+ (with analog outputs), and it has “3910X” on the bottom.

~ Jordan

[mechellme]

Model 3930x

[renojim]

@mechellme, a couple of questions:  What are the model numbers of both Roku devices?  Are they both the same?  When you say "pressed reset", is that on the Roku device or are you speaking of a button on the remote?