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Allen20
Newbie

Roku ultra voice remote keeps unpairing

People have been bringing this and the battery issue to your attention for years and what solution or "fix" have you come up with? Nothing

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1 REPLY 1
RokuEuniceL
Retired Moderator

Re: Roku ultra voice remote keeps unpairing

Hi @Allen20,

Thank you for posting here in the Roku Community!

We appreciate your time posting and inquiring about the Roku remote battery issue. We'd like to know more about it so we can further assist you.

  • Are you having the same issue? 
  • What type of Roku remote are you using right now? (universal, simple, voice remote, or voice remote pro)
  • When did the issue start?
  • What troubleshooting steps have you taken so far?

Please elaborate on the issue that you are experiencing for us to better understand the issue that you are experiencing. In the meantime, please check out this support article for troubleshooting steps on fixing your Roku remote

We'll be waiting for your response.

Kind regards,                                                                                                                                  Eunice

Eunice L.
Roku Community Moderator
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