Hi, @Annoyedconsumer
Welcome to the Roku Community!
Thank you for bringing this issue to our attention. To help us investigate further, could you please provide the following information?
- Have you updated the app?
- When did the issue first occur?
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)
- Channel build version
We look forward to your responses and gathering your details.
Best regards,
Jharra
Jharra Q.
Roku Community Moderator