Remotes

[RokuDanny-R]

@Alicesky

Thanks for the post.

We would recommend taking a look at the information provided by our Support page here: Fix your remote

If you are still unable to resolve the issue, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

Thanks,
Danny

[Abrigman7]

I’m having the same issue. Did you find a solution?

[RokuMary-F]

Hi @Abrigman7,

Thanks for posting in the Roku Community!

We want to look closely to see if there's anything else we can suggest to help. Can you please clarify the issue you are experiencing? What troubleshooting steps have you taken so far to resolve the issue? Have you tried taking a look here in our Support resources and following the steps to help get your remote working? How to fix your Roku voice or simple remote that is not working | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary