Remotes

[Flotenspieler]

Epson was in the product list for the remote control during setup of my original Roku Ultra; the Roku enhanced remote successfully turned my projector on and off, which is all I need it to do.  That particular Roku Ultra was defective so I returned it and got a new one- but during setup, I see that Epson has disappeared from the product list (?!) Does anyone know how to restore this functionality?  It is very frustrating to have this setup working fine until a week ago, only to see it suddenly disappear.  I have a new Roku Ultra (4800X, v9.4.1, build 4236-C2)  and an Epson 8350 projector.   

[Eleypon]

I am having the same issue.  I thought my roku streaming stick was defective.  Please assist

[mmsumulong]

I just discovered this by accident.

Setup - Roku Ultra 4800R / Epson LS500 / Samsung HW-N850

Since Epson is no longer supported, select Hisense (other brand may possibly work too) and the power on/off button works. And since HDMI Link/CEC is also enabled, the volume of my soundbar is also controlled by the Roku remote. I have disabled One Touch Play in the Roku so that only the power button can turn on my projector.

[Eleypon]

I tried to select other tv brands but still does not work.  I opened a ticket with Roku a few days ago and still no response.

[Aeonjoey]

Same here, but for me it was a combo of updating to the latest roku update, and swapping remotes from my ultra to my stick (I wanted to use the headphone jack) Epson isn’t in the list anymore on EITHER of the rokus, and swapping them back didn’t fix it. I spent hours trying brand after brand and nothing would work. I had to buy a replacement Epson remote for the projector because I haven’t needed it in 3 years. This sucks.