Thank you for posting here in the Roku community, @Hlee!
We appreciate you bringing this issue to our attention. To better assist you, we would like to gather more information. Could you please tell us what color the light on your remote is and whether it is blinking intermittently or continuously?
The blinking could potentially indicate several things, such as an attempt to pair the remote, a charging status, or, in the case of a red light, it may suggest low battery power.
Best regards,
Jharra
Jharra Q.
Roku Community Moderator
