Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuJohnB
Community Moderator
Community Moderator

Re: Roku TV volume ramp issues - Roku Ultra

Hi @Cable-Guy,

We appreciate your cooperation with us!

We just wanted to ask a follow-up question. Is this the original Roku remote for your four Roku Ultras?

We'll wait for your response.

Thanks,

John

John
Roku Community Moderator
0 Kudos
Cable-Guy
Channel Surfer

Re: Roku TV volume ramp issues - Roku Ultra

Hi John,

Yes, all of my ROKU remotes are the original remotes that came with each ROKU Ultra device.

Thanks again..

0 Kudos
RokuEuniceL
Community Moderator
Community Moderator

Re: Roku TV volume ramp issues - Roku Ultra

Hi @Cable-Guy,

Thanks for the response!

Please be advised that we have requested a replacement for your Roku remote from the Roku Support team. As a reference, the ticket number is 9005006.

If you need anything else, please don't hesitate to let us know.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
0 Kudos
Cable-Guy
Channel Surfer

Re: Roku TV volume ramp issues - Roku Ultra

Awesome!!   Thank you Eunice and John.

That's great service and is much appreciated!

0 Kudos