Remotes

[miller9128]

Based on the number if reported issues in this forum, there is clearly a problem with the remote. Mine intermittently stops responding to everything but volume control, voice, power, and home, I have tired every troubleshooting table I can find, even buying a new remote. NOt only did I try one HDMI extension, but I also tried 2, Today I downloaded the Roku app for my Iphone and found with the remote quit responding, the app worked. I can't see myself purchasing another Roku product,

[gpsnuff]

reset network connection 

[RokuJohnB · Accepted solution]

Hi @miller9128,

Thanks for posting in the Roku Community!

We understand that you're having a problem with the Roku remote. We're happy to help. Please check out this support article here on how to fix your Roku voice or simple remote that is not working.

Let us know how it goes.

All the best,

John