Hi @megan123,
Greetings and welcome to the Roku Community!
Thanks for reaching out to us here and sharing the information. At the moment, we're aware of the issue, and it is under investigation for resolution. Rest assured that we're doing our best to fix the problem as soon as possible. Once more information is available, we'll make sure to provide an update here in the Community.
In the meantime, you can perform a system restart to check if it resolves the issue. To do this, navigate to Settings > System > System Restart.
Keep us posted.
All the best,
Kash
Takashi O.
Roku Community Moderator