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Dman1
Channel Surfer

Roku 4k basic remote not turning on

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Remote worked fine for several months, then it stopped turning on by pressing power button once. I have to press the power button at least three or four times now to power it on. I changed the batteries, but that still did not work. I also synced another 4k+ express remote for another 4k+ express that I own, that did not work either. The strange thing is I only have to press the button once to turn it off. All other functions work fine. Please help.

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renojim
Community Streaming Expert

Re: Roku 4k basic remote not turning on

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Does the TV turn on when you press the power button?  Roku devices don't turn off - that power button is strictly for the TV.  Press Home or some other non-TV control button to wake your Roku device.

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renojim
Community Streaming Expert

Re: Roku 4k basic remote not turning on

Jump to solution

Does the TV turn on when you press the power button?  Roku devices don't turn off - that power button is strictly for the TV.  Press Home or some other non-TV control button to wake your Roku device.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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