Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku 3500x Streaming Stick Remote No Longer Works

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@eman2021

Thanks for the follow up.

As stated previously, we no longer offer a replacement remote for the Roku Streaming Stick model 3500. However, we would be happy to see what we can do to help get you back up and running.

I have passed along the information that you have provided to our Support team who will follow up and assist you further.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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eman2021
Level 8

Re: Roku 3500x Streaming Stick Remote No Longer Works

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Tivoburkee,

Thanks for your help! I got a used remote from one of the eBay links you provided and everything works again.

AnitaL
Level 7

Re: Roku 3500x Streaming Stick Remote No Longer Works

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i can get this model to work but amazon prime says

it does not support this any more.

I guess I am forced to buy a new one.

Would be nice to be able to turn it in for a new one.

I really feel we should be able to use this and not have this issue.

 

 

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