Remotes

[dal326]

After much frustration and time spent, I even bought a new remote, I changed the batteries a second time and it worked fine!

[RokuKariza-D]

@silver1419

Thanks for the response.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be found at the back or underneath the player itself. I'll be able to further assist you from there.

All the best,
Kariza

[AC74]

Same issue…

model RC-FA1

3226001105

[RokuKariza-D]

Hey @AC74

Thanks for the post.

Could you tell us first about the issue you're experiencing? Have you tried the troubleshooting steps suggested in this Support link: How to fix your Roku® voice or simple remote that is not working? Please reply here as well with the serial number of your Roku device. It can be found at the back or underneath the player itself.

Keep us updated!

All the best,
Kariza