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Remote won’t pair with express 4K+

Just got a new Roku express4k+ and it won’t pair with the remote. It just endlessly cycles between the bouncing ROKU icon and then “no signal from device” SN SOHAK41OCFS model 3941X2. I tried all the restart suggestions. I saw this seemed to be a known issue a couple of years ago.

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Re: Remote won’t pair with express 4K+

That has nothing to do with the remote.  It sounds like a power supply problem.  If you're using the TV's USB port to power the Express, try the supplied USB power adapter (if it came with one) or a USB power adapter/charger from a phone or tablet that can provide at least 1 Amp.

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