Remotes

[Rosie1974]

I have a sanyo tv with no remote does not give me the option for a sanyo tv brand 

[RokuDanny-R]

@Rosie1974

Thanks for the post.

If you are trying to pair your Roku device remote to your Sanyo TV and are not able to detect the brand that your TV is using, we would recommend connecting your Roku device to an alternate wireless network, such as a mobile hotspot, to see if you are able to see your brand TV during the pairing process.

Please keep us posted what you find out.

Thanks,
Danny

[Koppe]

Was there a solution to this? Experiencing same problem as the others.

[RokuMary-F]

Hi @Koppe,

Thanks for reaching out to the Roku community!

Can you please provide us with more specific information about the issue you are experiencing? What Roku model device are you using? What troubleshooting steps have you taken so far to try to resolve the issue? 

In addition, have you tried running the steps on this link to get your remote back up and running? How to fix your Roku® voice or simple remote that is not working | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

[Foxstarr]

Same Issue!

Streaming Stick 3810X

SN: 225029999645

Will not pair and have tried every single offered solution/suggested.

Please advise ASAP this is more than frustrating.

Share (760) 610-4027

[djgul32]

Download the app from app store.

I posted both iPhone & Android links below.

https://play.google.com/store/apps/details?id=com.roku.remote&hl=en_US&gl=US

https://apps.apple.com/us/app/the-roku-app-official/id482066631