Remotes

[DaniT]

Hello, 

As of today my remote stop working entirely now I cannot even power on my TV. I have a voice remote pro and my system is 2yrs old. So,, what do I do now because I can't access any features and when I could nothing worked.

Kind Regards,

Dani

[AvsGunnar · Accepted solution]

@DaniT 

Have you tried using a different power adapter to see if the remote may just not be charging correctly?

Then run through the steps in the troubleshooting article and see if anything improves.  https://support.roku.com/article/21303049528855

While troubleshooting, you can download and install the official Roku mobile app to a mobile device (phone/tablet) and use the remote feature (https://support.roku.com/article/217288467) to control your RokuTV and Roku devices.

Just make sure you install the official Roku remote app and not a third party one with ads.