eespi002
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06-19-2023
03:09 PM
Remote not moving to Apps menu for selection.
Hello. I am having the same issue. My Roku unit is not allowing me to select the apps for use.
1 REPLY 1
RokuArvyS
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06-20-2023
02:45 PM
Re: Remote not moving to Apps menu for selection.
Hi @eespi002
Welcome to the Roku Community!
We totally understand that you're having difficulty with the Roku remote, and we're sorry to hear about the experience. No worries, help is here.
Have you tried replacing the batteries on your remote and seeing if it works? We'd like to know when this issue started and what type of model your Roku device is.
With detailed information, we will be there to assist you.
Best regards,
Arvy
Marc
Roku Community Moderator
Roku Community Moderator