Remotes

[Alicheree]

Hi! I got on the cruise ship and forgot my remote. Managed to use one phone as a hotspot with the previous WiFi credentials, managed to connect the Roku streaming stick to it, managed to connect with a second phone as a remote. Managed to change the WiFi to the ship's WiFi, changed my phone with the Roku App to the ship's WiFi, but now the app cannot find the stick. I could toggle the guest mode on and off using the app, but other than that, the app doesn't find it.

[renojim]

The ship's Wi-Fi is probably set up so that connected devices can't communicate with each other.  If you could connect to your Roku device, so could everyone else on the ship.

[Alicheree]

That makes sense. However, when I searched for my device, another Roku device showed up, which I know it's not mine. 

[renojim]

That's interesting.  I'm just guessing here, but it could be that the ship has multiple networks and your phone is connected to one and the stick is connected to a different one.  I'm not a networking expert, so I don't know if that's possible if they're both connected to the same SSID/Wi-Fi network name.  I was going to suggest looking at the IP addresses assigned to your phone and stick, but without a working remote that's not possible.