Remotes

[Mulligan2]

My remote is 2.5 years old. It was working fine until two weeks ago. I have new batteries in and the remote will make just a couple of selections before it quits working. I switch the batteries from one side to the other and the same thing happens. Two, maybe three clicks and it quits working. Help

[TeamMader]

Having the same issue as well and I am beyond frustrated. It has been beyond frustrating as the remote is the only one for our Magnavox/Roku TV, but it's looking like this might be the last Roku we buy. If I find anything else to help, I'll post it here for you. Good Luck!

[bonjarta]

Hope this doesn't happen to me! I just bought a new standard HD TV w/o roku to keep it simple.

[RokuJharra-Q · Accepted solution]

Hi Community Users,

Thank you for getting in touch!

We understand that your Roku remote keeps disconnecting from your Roku device, and we’re here to help resolve the issue. Please try the following steps:

1. Reset the remote: Press and hold the Back/pairing button and Home button simultaneously for about 20 seconds and pair it again. This can help to reset the remote and potentially fix the issue.

For detailed instructions on how to reset your Roku remote, you can refer to this support article: How to fix your Roku voice remote that is not working | Roku.

If the issue persists, please provide the following information to assist further:

• The serial number/device ID of the Roku device paired with your remote.
• The model of your Roku remote.

We look forward to helping you get this sorted!

Thanks,
Jharra