Hi Danny, I see your reply on the issue with the 100% stuck at the top right corner. Is there a public solution or do you have to link to my device?
I have the same issue with the volume control as identified in this blog. The volume of 100 is noted in the upper right hand corner and volume control buttons on device doesn't work. Can I email you the details you need?
Thanks for the posts.
We would be happy to look further into this issue.
Can you please provide us the following information:
-Roku device model
(these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
-screenshot of what you are seeing on screen
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
we are unable to control volume it is stuck at 100 and will not go up or down we have a Toshiba TV and are using the Roku remote that came with box.
We have a a Roku 4660x Roku Ultra
YJOOCN719800 - serial #
CK488C719800 Device ID
10.0.0 software version
we have tried resetting and repairing remote multiple times This happens on multiple apps not just one channel we will try to tract error.
Hi, got the volume issue (stuck at 100), tried repairing remote, new batteries, etc.
Device 4670X Roku Ultra
Device ID KW9982749377
Software version 10.0.0 build 4177-46
has occurred in both Amazon prime and youtube