Remotes

[RokuJohnB]

Hi @JohnL56,

Thank you for posting here in the Roku Community!

We understand you're having a problem with the Roku remote since the right arrow button is not working. We would be pleased to help you further. Please attempt the troubleshooting procedures I mentioned above to see if it resolves the problem you're experiencing.

Kindly report back to us on the outcome.

Thanks,

John

[RAshley5]

I am having the same issue. Replaced batteries and unplugged tv, etc. still not working.

[ScottCunningham]

I downloaded remote app for my phone. Roku was useless.

[cckincaid]

@Roku i am having the same problem with my Roku 4k+ express remote… just the right arrow button does not work. I have tried all the troubleshooting instructions in this thread. 

[RokuJharra-Q · Accepted solution]

Thank you for posting here in the Roku community, @cckincaid!

We understand that you're experiencing an issue with the right arrow button on your Roku remote, and we'd like to take a closer look at this problem. To start, could you please try resetting your remote?

Reboot your remote by following the steps provided:

• If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.
• If your rechargeable voice remote does not have a pairing button, press and hold the Back and Home for 20 seconds.

In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: How to use the Roku mobile app.

Please keep us posted.

Thanks,
Jharra