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Problem with 4K remote control stick

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My Roku remote is working on its APP not with remote control stick.

How can I make my remote control stick works again?

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1 Solution

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RokuJohnB
Community Moderator
Community Moderator

Re: Problem with 4K remote control stick

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Hi @Drummer_33168,

Thanks for posting in the Roku Community!

We understand that you're having a problem with your Roku remote. Help is here. Have you tried holding the pairing button on the back of your Roku remote for ten seconds to see if a green flashing light appears? When the green light begins to flash. Check to verify whether your TV screen flashes a pairing prompt.

If the problem still persists, you can check also on this link: How to fix your Roku voice or simple remote that is not working

Hope it works, please keep us posted on what you find out!

Best regards, 

John

John
Roku Community Moderator

View solution in original post

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RokuJohnB
Community Moderator
Community Moderator

Re: Problem with 4K remote control stick

Jump to solution

Hi @Drummer_33168,

Thanks for posting in the Roku Community!

We understand that you're having a problem with your Roku remote. Help is here. Have you tried holding the pairing button on the back of your Roku remote for ten seconds to see if a green flashing light appears? When the green light begins to flash. Check to verify whether your TV screen flashes a pairing prompt.

If the problem still persists, you can check also on this link: How to fix your Roku voice or simple remote that is not working

Hope it works, please keep us posted on what you find out!

Best regards, 

John

John
Roku Community Moderator
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