I was using a Roku voice remote for 3 yrs & all of a sudden the one/off & volume stopped working. I have done everything to trouble but after pairing it will not set up to my Samsung tv (2017)...the music doesn't mute
So this week I ordered a replacement remote, worked Tues & Wed and stopped today controlling the on/off& volume.
Also my tv remote will not control the on/off & volume BUT did when the Roku remote did.
Very puzzling..