Cannot use my app to control my roku and my remote doesn’t work. my wifi is just fine and the roku is connected to it also the remote has perfect AAA batteries but will not work i’m unsure of what the problem is
@CalebPalma You need to specify the model number of your Roku. Since it has AAA batteries, that likely means you have an IR remote. The remote has to have a clear line of sight to the Roku to work, so nothing blocking the front of the Roku.
As to the app, both the phone and the Roku must be connected to the same private network, and the WiFi on the network cannot have any security feature enabled that blocks connected devices from seeing other connected devices on the network. If your router/modem is controlled by your ISP, it's possible they turned such a setting on without your knowledge.
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