Remotes

[FianaFarrington]

I recently purchased a 24" Roku TV and brought it home, only to find out it didn't have the stand hardware or remote, despite both being explicitly included in the box. Do I contact the store I got it from, or the Roku manufacturer?

[RokuJohnB · Accepted solution]

Hi @FianaFarrington,

Welcome to the Roku Community!

Please be aware that as this is a brand-new Roku TV, you may need to get in touch with the retailer first so they can give you a Roku remote control.

We hope this is useful. If there is anything else we can do to help, just let us know.

Kind regards,
John