Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Reel Rookie

No remote/ disconnected for unknown reason?

I have 2 Roku devices. One in my bedroom, one in the living room. I used my bedroom roku this morning and when I came back from work, it stopped working. My app lists it under ‘previously used devices.’

I’ve done what I’ve read in similar questions. I’ve unplugged it. I’ve checked the wifi( I know this is fine because my Roku in the living room is discoverable and still working.)


I can’t hold the reset button on the device because I lost the physical remote and have been using my remote.

is there anything else I can try? Thank you!! 

(Roku stick)

Labels (2)
0 Kudos
Community Streaming Expert

Re: No remote/ disconnected for unknown reason?

Is your other device also a stick?  Do you have a Voice remote for it?

On the one in the bedroom, does it say "Not connected" in the upper right corner of the screen or the correct time?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos

Re: No remote/ disconnected for unknown reason?

Disconnecting iPhone off my Roku, not my iPhone, did not have my permission to connect with MY ROKU. Is it possible to KIK them off my Roku 

0 Kudos

Re: No remote/ disconnected for unknown reason?

It’s a iPhone

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.