Remotes

[Lunabugg]

• So I recently got a new tv, a lg uhd thinkq right. Well with my old tv my Roku was amazing because I could control the volume with the Roku remote and turn it off and everything but with this one I can’t figure out how to set it up and it is quite frustrating. #LGThinkq 

[RokuArjiemar · Accepted solution]

Hello! @Lunabugg,

Thank you for posting in the Roku Community!

We are grateful for your inquiry about setting up TV control for your new TV with a Roku device. We are happy to help.

Roku voice remotes can do more than control your Roku streaming devices—some can switch the power and change the volume on your TV. For more help identifying your current remote, learn about the different types of Roku remotes. 

After your Roku device is activated and set up, you can access the settings menu at any time to set up your voice remote to control your TV. If your Roku device is connected to an AVR or soundbar, we recommend temporarily connecting it directly to your TV during setup to detect the brand of your TV successfully.

1. Press Home on your Roku voice remote 
2. Scroll and select Settings
3. Select Remotes & devices
4. Select Remote
5. Choose your voice remote from the list and select Set up remote for TV control.
6. Follow the on-screen prompts to complete the process.

• Note: When using HDMI, your Roku may only detect the brand of the directly connected device. We recommend connecting your Roku directly to your TV during setup. If you are setting up surround sound, connect your Roku to the TV first, complete the setup, and then make other connections.

As described above, your Roku device plays music to help during the setup process. If you do not hear the music or it does not mute correctly, review the troubleshooting steps for setting up your Roku voice remote to control the power and volume on your ....

Your Roku voice remote cannot directly control other devices connected to your TV. However, it can indirectly control the volume for external devices like an AVR or a soundbar through a technology called HDMI-CEC. For this feature to work, all your devices must support HDMI-CEC and have it enabled. Refer to the documentation for each device to check if they support this technology, as manufacturers may use different names for HDMI-CEC.

Thanks,
Arjiemar