Make sure you've inserted the batteries properly and don't assume that the batteries that came with it are good. Try a fresh set of batteries. If the pairing light doesn't start to flash when you press and hold the pairing button for a good 5 seconds return it to where you got it.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
