Remotes

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My remote wont work from afar.

My TV remote hasnt been working all to well for a while. Its a relatively new TV, id have to say less than a year old but the remote will not work! ive noticed it had issues from being used from afar so as a result, i moved my TV closer to my bed. in doing this, it made my remote even harder to use. moving the tv closer to my bed has resulted in my TV having a very specific point in which i need to hit to be able to even use my TV. As of writing, my TV doesnt even allow me to use it for a long period of time till it needs to rest to be able to function and then repeat. I dont have extra batteries but in trying to find some sort of remedy, ive noticed if I switch around the same two batteries it starts to work though, only for a little while. The only time the TV loads perfectly is when im standing and pointing at the TV from above. 

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makaiguy
Community Streaming Expert

Re: My remote wont work from afar.

First things first.  Put in some FRESH batteries.

The remotes for Roku TVs are supplied by the TV manufacturer, not Roku.  I have noticed the remote TCL supplied with my TCL Roku TV has a fairly narrow infrared beam, meaning I have to point it directly at the set.

You might benefit from getting a Roku Voice Remote.  They connect via point-anywhere WiFi, and both models will control Roku TVs as well as Roku streaming devices.  WiFi remotes must be paired with the set they are meant to control, but the instruction some in the box.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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