Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
desa818
Level 7

Roku automatically goes to Sling and stays stuck on that screen

Jump to solution

I can't get my tv off the Sling screen!  Please help.  I see many others with this same problem. My remote button is NOT stuck. Please help.

0 Kudos
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku automatically goes to Sling and stays stuck on that screen

Jump to solution

@desa818

Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
jcvila
Level 7

Re: IR Remote - automatically goes to Sling and stays stuck on that screen

Jump to solution

Hi RokuDanny, 

I have the same issue. My Roku keeps on redirecting me to the Sling App. I uninstalled the app, so now it is redirecting me to download it. It will not allow me to go back to the home menu. I would PM you with my serial number and a description of what is happening, but I do not know how to PM via this portal. Please advise how to proceed. Thanks,

0 Kudos
Brant1991
Level 7

Re: IR Remote - automatically goes to Sling and stays stuck on that screen

Jump to solution

model: 3920x sn: if289c001237

0 Kudos