@RokuDanny-R As I put in a previous post:
I don't know my roku remote serial number, but the SKU is 3226000838 and the Model is RC-AL7.
Is there a way I can find out my serial number? I got this info from the battery compartment. The remote obviously won't sync with any Roku player so I can't get a serial # that way.
Thanks for the post.
I have passed along your information and concerns to our Support team. They will follow up and assist you further.
Thanks,
Danny
@RokuDanny-RI got a email from Roku with a ticket #. Thanks. I'll let you know how it goes.