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mrsteve827
Newbie

Freezing, remote not responsive

I recently had a problem with my remote not responding. I have the 4K Streaming Stick. I have 2 remotes, neither of which worked for a while. I tried a power reset twice. I even tried plugging in the player to another HDMI port on the TV. The remotes kind of worked with a large lag and then quit altogether. After resting the system for a couple of hours the remotes started working normally. We have been having very hot weather lately. Could my stick have overheated? What else could have caused this to happen?

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renojim
Community Streaming Expert

Re: Freezing, remote not responsive

Heat is definitely the enemy of electronics.  You might want to give the free HDMI extender a try to get the stick away from the TV a little bit.

https://my.roku.com/hdmi

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