doesnt look like they are going to fix this
they need to roll back the last update until they get their act together
they really need to roll out one small change at a time and be sure it is right before they do another
and they should start telling their hackers how to code properly not let them run wild with nonsense like agile and scrums
model 4670RW-roku ultra serial number YJ00FC952810 DEVICE id KX998F952810 HELP WE HAVE 2 ULTRA PLAYERS AND 2 STREAMING STICKS
Update: Yesterday the protocol to follow for "fixing" did not work. I tried on my three TV's. Today the protocol suggested was tried again and worked on one of my three TV's. Still problems was the remaining two.
Roku stick 3800x sn:ct3882725859
tv Samsung un50nu6950f
will not control tv power on and off or volume and will not reset thru settings
My remotes will still not control power or volume on my television;
Television 2018 Model Samsung UN40NU7100.
Roku Ultra 4660X-2
Remote Roku Model RC-EL9
Service ID 93-194-554
I also tried Roku Remote Models RC-EL2, RC-AL2 and two different RC-AL7's. None of them worked. The service I D is when I tried the RC-EL9.
The update did resolve the issue on both of my JVC televisions.
The fix to configure the remote to control my tv restored the volume control. I have a ROKU ultra with Samsung 4k tv