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westner
Roku Guru

Re: Can't set shortcut buttons on remote

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@renojim The point is, one can't make ANY changes to the shortcut buttons until Roku changes their selection page that chooses the button. One of the choices is "channel", meaning ANY channel, because some of the other choices are "The Roku Channel", "Sleep Timer" and "Live TV Guide".

Have you actually tried to successfully change the button assignment lately? I didn't think so, otherwise you wouldn't be talking about bs like 'context'.

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renojim
Community Streaming Expert

Re: Can't set shortcut buttons on remote

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@westner, it's clear we're never going to agree, but stop trying to say I don't know what I'm talking about.  I can't emphasize this enough - when it says "Channel" on that popup menu it means "App".  That's how it works now and nothing you say will change the meaning of "Channel" on that popup.  The question was about setting a shortcut to a Live channel and it appears to be impossible now from the popup menu.  Prove that last sentence wrong or move on!

Roku Community Streaming Expert

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westner
Roku Guru

Re: Can't set shortcut buttons on remote

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Okay, @renojim, prove me wrong. Grab your Voice Remote Pro and select an "App" from the given choices. I'll gladly apologize if you can program either of the two buttons to select the "App" you chose.

Do you even own a Voice Remote Pro? 

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alan93
Binge Watcher

Re: Can't set shortcut buttons on remote

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ok I tested and it does set an app to a shortcut so the word "channel" is misleading.

I was able to set YoutubeTV to the "1" shortcut button.

 

westner
Roku Guru

Re: Can't set shortcut buttons on remote

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@alan93 wrote: 

"ok I tested and it does set an app to a shortcut so the word "channel" is misleading. I was able to set YoutubeTV to the "1" shortcut button."

How did you do it? "Channel" and "Voice Command" are the only options that say that by pressing the 'OK' button brings up the "how to" page. I was able to set an OTA channel using "Voice Command". Both of my buttons are now on an OTA (33.8) channel and on a streaming (247) channel, not "Apps".

 

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westner
Roku Guru

Re: Can't set shortcut buttons on remote

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This is an answer to @renojim , who claimed he had a solution to this problem:

Bulldoodoo! I did it yesterday. One button is now a streaming channel the other one is an OTA channel. Had to do it creatively. 

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alan93
Binge Watcher

Re: Can't set shortcut buttons on remote

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Can you describe the voice command?

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westner
Roku Guru

Re: Can't set shortcut buttons on remote

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@alan93 I'll be glad to.

  1. Use a voice command to select a channel number (either streaming or OTA).
  2. Press either of the two shortcut buttons for 5 seconds to bring up the 'selection menu'.
  3. Select: "Last Voice Command"
  4. The screen will show: 'Your last voice command: "(channel#)".
  5. Hit "OK"

You're done! Repeat for the other button if needed. This however is not a solution to the problem, it's only a workaround. Roku still needs to fix the Setup Page so that hitting "OK" should select "Channel" and NOT take you to an "Instructions Page".

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alan93
Binge Watcher

Re: Can't set shortcut buttons on remote

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yea that works. it even changes to it faster than the app short cut which prompts you to select "yes" before it selects it. Much better.

Thanks.

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westner
Roku Guru

Re: Can't set shortcut buttons on remote

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I did not claim this to be a solution. As I stated in my answer: 

Spoiler
".... it's only a workaround. Roku still needs to fix the Setup Page so that hitting "OK" should select "Channel" and NOT take you to an "Instructions Page"."
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