- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
CEC Options Removed from New Roku Ultra
I have been unfortunately forced to continue using my previous Roku Ultra because the new system does not show my device (it actually has a very slim list in comparison) when setting up the remote.
Currently with the 4670X, I can use the volume and mute buttons on the remote through CEC with my Harman Kardon receiver. Any ideas on how to resolve this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CEC Options Removed from New Roku Ultra
First of all if your were using cec you wouldn't need or could pick a brand since cec sends the same signal over hdmi cable to all brands of tv, and avr.
Second thing, your 4670 ultra must have been upgraded through the secrete menu to use avr IR codes instead of tv IR codes. Harmon Kardon isn't a TV brand and so wouldn't show up under tv's.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CEC Options Removed from New Roku Ultra
Thanks for your response.
1. I'm not sure why Roku has a CEC menu if the device doesn't matter? All I know is, the volume and mute works with the 4670 and not the 4800.
2. I'm not aware of any "Secret" menus, I 100% didn't use anything like that. My receiver is in a closet and cannot use line of sight IR.
To setup my remote on the 4670 I went through this setup:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CEC Options Removed from New Roku Ultra
Your images in the first post only shows up once you pick IR Setup, which what responded to.
So, your 4850 Ultra doesn't give the choice of IR Setup or Cec Setup? Mine does, try restarting the 4850 ultra, then make it through the menu and see if it shows up now?
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CEC Options Removed from New Roku Ultra
Thanks for the follow up.
The images in my first post reflect when I select "CEC setup" not "IR setup".
The images in my most recent reply refer to this workflow:
1st image: Settings -> Remotes & devices
2nd image: Remotes -> Enhanced Voice Remote
3rd image: Enhanced Voice Remote -> Set up remote for TV control (this has the IR setup / CEC setup option)
4th image: CEC setup -> Find my device
The list of devices is showing when I select "CEC setup" (not "IR setup")
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CEC Options Removed from New Roku Ultra
Bump on this issue, if anyone is available to assist.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CEC Options Removed from New Roku Ultra
Hi, @jermzone
Thanks for posting and bringing this to our attention.
This has been reviewed by our team, and we will conduct an investigation on this matter.
We will provide you with an update as we gather more details and developments regarding the investigation.
In the meantime, we hope for your patience and understanding as we work on this.
Best,
The Roku Community Team.
Roku Community Moderator