Hi @bunrab,
Greetings from the Roku Community!
Thank you for reaching out to us regarding the issues with your Roku device remote. We are here to provide further assistance with this matter. To begin, would you kindly consider trying the following troubleshooting steps: replacing the batteries in the remote and testing the device on a different TV or HDMI port? These steps may help resolve the issue.
Please keep us posted.
Thanks,
Jharra
Jharra Q.
Roku Community Moderator